Refund & Return Policy

Eligibility for Returns

We accept returns for most unused, unworn, unwashed and undamaged items within 30 calendar days of delivery. All original tags, labels and packaging must remain intact. Any items that show signs of wear, stains, damage, or missing accessories will not be eligible for return or refund.

Final Sale Items

Certain clearance, discounted, vintage, or final-sale items are non-returnable and non-refundable. These items will be clearly marked on the product page. No returns or exchanges will be accepted for final sale purchases.

Return Process

To initiate a return, please contact our customer support team at support@stylishxhouse.com with your order number and return request. Do not send any items back without receiving official return instructions from our team. Unauthorized returns will not be processed.

Inspection & Approval

All returned items will be inspected after receipt. If your return meets our return conditions, we will approve your refund or exchange request. If the item fails inspection, it will be sent back to you, and no refund will be issued.

Refund Processing

Once your return is approved, your refund will be processed within 5–10 business days. Refunds will be issued to your original payment method. Please note that your bank or payment provider may require additional processing time for the funds to appear in your account.

Shipping Fees for Returns

Original shipping fees are non-refundable. Customers are responsible for all return shipping costs unless the return is caused by our error, such as wrong item shipment or defective product.

Damaged or Defective Items

If you receive damaged, defective, or incorrect items, please contact us within 7 calendar days after delivery with order information and clear photos of the issue. We will provide a replacement or full refund according to the situation at no extra cost to you.