Shipping Policy

Order Processing Time

All orders are processed within 1 to 3 business days, excluding weekends and public holidays. Orders placed during major sale events may experience slight processing delays.

Shipping & Delivery Estimates

Standard shipping takes 7 to 10 business days after your order has been processed. All delivery times are estimated and not guaranteed. Delays may occur due to carrier handling, customs clearance, weather conditions, or other circumstances beyond our control.

Shipping Rates

Orders under $59: Flat shipping rate of $4.90
Orders $59 and above: Free standard shipping

Order Tracking

Once your package is dispatched, you will receive a confirmation email containing your tracking number and tracking link. You may monitor your delivery status on our website or the official carrier website.

Damaged, Lost or Missing Items

Please inspect your package immediately upon receipt. If your items arrive damaged, defective, incomplete, or lost during transit, please contact our customer support within 7 calendar days after delivery with your order number and relevant photos. We will review and assist you accordingly.

Address Modification & Returns

Please verify your shipping address carefully before checkout. No address changes can be made after the package has been shipped. If the package is returned due to an incorrect or invalid address provided by the customer, the buyer is responsible for all additional reshipping fees.