Shipping Policy

Order Processing Time

All orders will be processed within 1‑3 business days, excluding weekends and public holidays. No shipments will be dispatched on weekends or holidays. Shipping lead times may be further extended during major sale periods.

Shipping & Delivery Timeframes

Standard Shipping: 7‑10 business days after order processing is completed.

Please note: The above delivery times are estimates only and not guaranteed. Shipping delays may occur due to carrier issues, customs clearance, weather conditions or other factors beyond our control.

Shipping Rates

‑ Orders under $59: Flat shipping rate of $4.90 ‑ Orders of $59 and above: Free standard shipping

Delivery Regions

We currently ship to the United States, Canada and Australia. PO boxes and military APO/FPO addresses are not supported.

Track Your Shipment

Once your package has been dispatched, you will receive an automated email containing your tracking number and tracking link. You may track your shipment status on our store website or the carrier’s official website.

Lost / Stolen / Damaged Packages

Please inspect your package promptly upon receipt. If your items arrive damaged, lost or with missing contents, please contact our customer service within 7 calendar days after delivery. Provide your order number and photos showing the issue, and we will assist you accordingly.

Address Modifications

Please double‑check your shipping address before placing your order. No address changes can be made once the package has been shipped. If a package is returned due to an incorrect shipping address provided by the buyer, the buyer shall bear the shipping cost for reshipment.